FAQ

Our customer support team is diligently working around the clock to assure a seamless delivery for every order. To reach a support agent, simply send an email at shonencorp@hotmail.com with your order number and all relevant details, and we’ll do our absolute best to assist you with your request!

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at shonencorp@hotmail.com

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.

Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at shonencorp@hotmail.com

We ship worldwide. Unless you’re on planet Namek, we’ll find a way to deliver your order.